
Terms of Service
Please read these terms and conditions carefully before using our services.
1. Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. These Terms apply to all visitors, users and others who access or use the Service.
2. Rental Requirements
To rent a vehicle from UrbanDrive, you must meet the following criteria:
- Be at least 25 years of age.
- Possess a valid driver's license held for at least 2 years.
- Provide a valid credit card for the security deposit.
- Have a clean driving record with no major violations.
3. Vehicle Usage
The vehicle must be used responsibly and in accordance with all applicable laws. You agree not to:
- Use the vehicle for any illegal purpose or in connection with any unlawful activity.
- Use the vehicle for racing, speed testing, or on any track.
- Allow any unauthorized driver to operate the vehicle.
- Transport hazardous materials.
- Smoke inside the vehicle (a cleaning fee will apply).
4. Payment & Charges
You authorize us to charge your credit card for all rental charges, including but not limited to:
- Daily rental rate and taxes.
- Security deposit (refundable upon safe return).
- Fuel charges if the vehicle is returned with less fuel than when picked up.
- Tolls, traffic violations, and parking fines incurred during the rental period.
- Late return fees if applicable.
5. Cancellation Policy
Our cancellation policy is designed to be fair to both parties:
- More than 48 hours notice: Full refund.
- 24-48 hours notice: 50% refund.
- Less than 24 hours notice: No refund.
6. Liability & Insurance
You are responsible for any damage to or loss of the vehicle during the rental period. We offer optional damage waivers, but you must maintain your own primary insurance policy that covers rental vehicles. In the event of an accident, you must notify us and the police immediately.
7. Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction in which UrbanDrive operates, without regard to its conflict of law provisions.
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